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Frequently asked questions

Everything you need to know before booking. Can't find what you're looking for? Reach out through whichever booking platform you use.

Booking & Check-in

You can book directly through Airbnb, Booking.com, or Stayz — whichever platform you prefer. All three listings show live availability, guest reviews, and handle payment securely. Simply click the 'Book on Airbnb', 'Book on Booking.com', or 'Book on Stayz' buttons on this site to go straight to the listing.
Yes! The property has a secure keylock entry, so you can check in at any time that suits you. Your unique door code will be sent to you through the booking platform a few days before arrival. No need to arrange key collection or meet anyone.
Standard check-in is from 2:00 pm and check-out is by 10:00 am. Early check-in or late check-out may be possible depending on availability — just ask through the booking platform.
Cancellation terms vary by platform. Please check the specific policy on Airbnb, Booking.com, or Stayz when completing your booking. Each platform clearly displays the cancellation conditions before you confirm.

About the Property

The property comfortably sleeps up to 5 guests. There are 2 bedrooms with 3 beds in total — a queen bed in the main bedroom, plus a bunk in the second bedroom with a queen on the bottom and a king single on top. It's ideal for couples, small families, or a group of friends.
Yes — free off-street parking is available right at the property. No need to worry about finding a spot or paying for parking. There's also easy street parking nearby for a second vehicle.
Absolutely. The layout is comfortable for families, the neighbourhood is quiet and safe, and Cowes Beach — one of the calmest, most sheltered beaches in Victoria — is just a short walk away. The BBQ courtyard is great for relaxed family evenings.
Yes, fast and free Wi-Fi is included. Whether you need to work remotely, stream movies on the Smart TV, or just stay connected, the internet is reliable throughout the property.
Unfortunately the property is not set up for pets. Please check the listing on your preferred booking platform for the most up-to-date pet policy.
The property has standard access and is not specifically designed for mobility-limited guests. If you have specific accessibility requirements, please reach out through the booking platform before confirming your stay.

Location & Getting Around

The Penguin Parade at Summerland Beach is approximately 12 km from the property — around a 15-minute drive. Most guests visit in the evening, return to the house for a late dinner, and find it's one of the most convenient bases for the experience.
Cowes Beach is about a 10-minute walk. It's one of the most sheltered beaches in Victoria — calm, clean, and great for swimming all summer. The foreshore walking path is right there too.
Yes — the property is centrally located in Cowes, and the main strip of cafes, restaurants, and shops is an easy 10-minute walk. You won't need your car for most of your day-to-day activities during the stay.
Phillip Island is packed with things to do. Key attractions include the Koala Conservation Reserve (5 km), the Nobbies and Seal Rocks (14 km), Smiths Beach (11 km), and the Phillip Island Grand Prix Circuit (11 km). The island is compact — you can comfortably visit all the major sites over a two-day stay.
Phillip Island is approximately 140 km south-east of Melbourne CBD — about a 90-minute to 2-hour drive depending on traffic. The most common route is via the South Gippsland Highway through Cranbourne and San Remo, crossing the Phillip Island bridge into Newhaven. There is no direct public transport to the island, so a car is strongly recommended.

Still have questions?

Get in touch

We handle guest questions through the booking platform you plan to use, so the fastest way to reach us is directly on the listing. We are happy to help with anything about the property, the area, or your stay.

Direct enquiries are not available on this site.

For availability, pricing, or booking questions, please use Airbnb, Booking.com, or Stayz so your messages stay connected to your reservation.

Ready to book? Head straight to your preferred platform.