Frequently asked questions
Everything you need to know before booking. Can't find what you're looking for? Reach out through whichever booking platform you use.
Booking & Check-in
About the Property
Location & Getting Around
Still have questions?
Get in touch
We handle guest questions through the booking platform you plan to use, so the fastest way to reach us is directly on the listing. We are happy to help with anything about the property, the area, or your stay.
Airbnb
Message us directly on the listing
Booking.com
Use the contact options on the property page
Stayz
Send an enquiry through the listing
Direct enquiries are not available on this site.
For availability, pricing, or booking questions, please use Airbnb, Booking.com, or Stayz so your messages stay connected to your reservation.
Ready to book? Head straight to your preferred platform.
Ready for your Phillip Island getaway?
Book on the platform that works best for you. All three show live availability, genuine guest reviews, and secure payment.